Frequently Asked Questions - Prevent Loss or Theft

How can I protect my Market Money from loss or theft?

The most important thing you can do is to get your Market Money out of your child's backpack promptly.  As a busy parent, it's very easy to forget to empty your child's backpack every day, but this is where we run into the most trouble with Market Money.   We will help to remind you by putting signs up on the front and side doors at school during the distribution week.  You can help by marking your calendar with the Market Money distribution dates and setting a reminder on your computer or PDA.  This is especially important for parents who have someone else pick their children up from school, since you won't see the reminder signs.

 

Your Market Money gift cards are essentially cash, so you need to protect them in the same way you would protect your cash.  Keep them in your wallet or out of sight in a safe place in the house.  You can protect yourself further by keeping a record of the serial numbers on your cards.  If a card is lost and you have the serial number, the store can deactivate the original card and give you a new card loaded with the balance remaining on the lost card at the time the loss was reported.   Unfortunately, there are too many cards for us to keep track of the serial numbers distributed to each customer.